WaitlistGet early access →Cancelled, delayed overseas, bumped, or handed back a destroyed suitcase: each one has its own rule and its own amount. Add a flight and Kashfetti shows what happened and which rules may apply. Your first check is free, and you submit the claim yourself.
Some of it is claimed after the trip. Some of it depends on what you do before you leave the airport.
These are the maximum amounts the rules allow, not a promise of what you will receive. What you get depends on your route, the length of the delay, and the reason the airline gives for it. See where these numbers come from.
Right now: we send you a plain-English guide to airline passenger rules, so you know which flights from your past may be worth a look. Free.
When the app opens: add a flight and see what happened and which rules may apply. Your first check is free. With Kashfetti Pro, we draft the claim and fill your details into the airline’s own form, and you review it and submit it yourself. Kashfetti is not in the App Store or Google Play yet.
A cancelled flight and a lost bag are not the same claim. They come from different rules, they are worth different amounts, and three of them depend on what you do at the airport. The Kashfetti flight check covers cancellations, delays and US refunds; bumping, bags and tarmac delays are here so you know your rights.
Tap any one for what to do about it, and what to watch out for.
US rules set a payment when an airline denies you boarding on a flight you had a confirmed seat on. On a domestic flight, arriving 1 to 2 hours late pays 200 percent of your one-way fare, capped at $1,075. More than 2 hours late pays 400 percent, capped at $2,150. On an international flight the same tiers apply at 1 to 4 hours and more than 4 hours. Nothing is due if they get you there within an hour.
This happens at the gate, so it helps to know it before you fly. Airlines often offer a travel voucher instead. Read what you are agreeing to before you accept anything.
Know your rights: the Kashfetti flight check does not cover this.
Since the US Department of Transportation's 2024 refund rule, if an airline cancels your flight and you turn down the new flight or other option it offers, it must refund your fare automatically, back to your original payment method. The same rule covers a significant delay you choose not to fly on: 3 hours or more on a domestic flight, 6 hours or more on an international one.
You do not have to accept a voucher. If you took one without being offered the refund, that may be worth a second look.
Covered by the Kashfetti flight check.
Two separate things. First, your checked bag fee comes back if the bag is significantly delayed: more than 12 hours after a domestic flight arrives, or 15 to 30 hours after an international one, depending on its length. Second, the airline is liable for the proven value of a bag it lost or destroyed, up to $4,700 on a domestic flight. That second one is a limit, not an automatic payout.
The bag fee refund only starts once you file a mishandled baggage report, so file it at the airport before you leave. For a lost or damaged bag, you document what was in it and what it was worth.
Know your rights: the Kashfetti flight check does not cover this.
The European Union's passenger rules (EU 261) and the United Kingdom's version of them (UK 261) pay a fixed amount even though you flew. The amount is set by flight distance, not by what you paid: €250, €400 or €600 in Europe, and £220, £350 or £520 out of the UK. Each passenger on the booking may have their own claim.
Nothing is due if an extraordinary circumstance outside the airline's control caused it, such as severe weather or air traffic control limits. Flight records do not always say why a flight was late, so every Kashfetti check shows this exception.
Covered by the Kashfetti flight check.
Canada's Air Passenger Protection Regulations (APPR) pay by how late you arrive and how big the airline is. Large airlines pay C$400 for 3 to 6 hours, C$700 for 6 to 9 hours, and C$1,000 for 9 hours or more. Small airlines pay C$125, C$250 and C$500 at the same thresholds.
Only applies when the delay was within the airline's control. Delays outside its control, like weather, are excluded.
Covered by the Kashfetti flight check.
If the plane sits on the ground with you on board, US rules give the airline 3 hours on a domestic flight and 4 hours on an international flight before it has to let passengers off.
This one is a right, not a payout. No money comes to you under this rule, and we would rather say that plainly than let you think a tarmac delay is a payday.
Know your rights: the Kashfetti flight check does not cover this.
You should know that going in rather than finding out after you paid us.
The Kashfetti flight check covers the cancellation and significant delay refunds and the European, UK and Canadian delay rows. The rest is here so you know your rights. Every amount above comes from a published rule. See the exact citations and read them yourself.
Type in the airline, the flight number and the date of a flight that was delayed or cancelled. That is all the check needs. No photo uploads.
Kashfetti looks the flight up in FlightAware's flight records and shows what happened: how late it arrived, or whether it was cancelled. Then it shows which rules may apply (the European Union's, the United Kingdom's, Canada's, or the US Department of Transportation's refund rules), what you may be owed, and the official source.
With Pro, Kashfetti drafts the claim and fills your name and contact details into the airline's own claim form. You review it and submit it yourself. If an airline only takes claims by email, Kashfetti drafts the email and you review it before it is sent. If the airline says no, Pro has a complaint letter to the government regulator for you to send.
Everyone gets one free flight check. Kashfetti Pro, when it goes on sale, is a flat subscription that adds more checks and help with the claim. There is no per-flight fee and no percentage of your payout. You can always file free yourself with the airline.
Find out whether a flight may be worth claiming.
More checks and help with the claim. You never need it to file.
Every row is honest. If a feature is missing from a tier, it says so in plain English.
| Feature | Free | Pro $34.99/yr, coming soon |
|---|---|---|
| Guide to the European Union, UK, Canadian and US passenger rules | Yes | Yes |
| Flight check: what happened and which rules may apply | 1 flight | Up to 25 a year |
| Link to the airline's own claim page to file free yourself | Yes | Yes |
| Claim drafted for you, naming the rule that may apply | No | Yes |
| Your details filled into the airline's claim form (you review and submit) | No | Yes |
| Claim email for airlines that only take email (you review it first) | No | Yes |
| Claim tracking | No | Yes |
| Complaint letter to the regulator (US Department of Transportation, UK Civil Aviation Authority, main European Union agencies, Canadian Transportation Agency) for you to send | No | Yes |
| Kashfetti submits or mails the claim for you | Never, you submit it | Never, you submit it |
You can always file free yourself at the airline's own claim page. You submit every claim yourself, on the airline's own form or, for an airline that only takes claims by email, in an email you review first. Kashfetti never submits or mails a claim for you and never receives claim money. Pro, when it launches, pays for tools: more flight checks, a drafted claim, your details filled into the form, claim tracking and regulator complaint letters. It does not increase your chance of being paid or the amount paid out.
Every airline has its own claim page, and filing there is free. Kashfetti saves you the research and the typing. You still submit the claim, and the airline decides it.
Four sets of rules: the European Union's passenger rules (EU 261), the United Kingdom's version of them (UK 261), Canada's Air Passenger Protection Regulations (APPR), and the US Department of Transportation's refund rules. Europe and the UK pay €250 to €600, or £220 to £520, for a delay of 3 hours or more even though you flew. Canada pays C$125 to C$1,000 for delays within the airline's control. In the US you can get a refund of your fare if the airline cancelled and you turned down the new flight it offered, or if you chose not to fly after a significant delay. The check does not cover being bumped, bags, or tarmac delays; those are on this page so you know your rights.
It depends on the route and what went wrong. European delays pay €250, €400 or €600 depending on flight distance. UK delays pay £220, £350 or £520. Canada pays C$125 to C$1,000 based on how late you arrive and how big the airline is. A US cancellation can get your fare refunded if you turn down the new flight the airline offers. Amounts are per passenger. The check always says "may be owed": the airline answers the claim, not Kashfetti.
Your first flight check is free, and checking a flight you already checked never counts again. Kashfetti Pro is coming soon at $34.99/yr or $5.99/mo and is not on sale yet. It adds up to 25 checks a year, a drafted claim, your details filled into the airline's form, claim tracking, and regulator complaint letters. You can always file free yourself with the airline. We never take a percentage of what an airline pays you.
You do, every time. Kashfetti never submits a claim for you and never mails anything. With Pro, Kashfetti fills your name and contact details into the airline's own claim form, and you review it and tap the airline's submit button. If an airline only takes claims by email, Kashfetti drafts the email and you review it before it is sent. Complaint letters to a regulator are yours to send.
Then usually nothing is due under the European, UK or Canadian rules. Airlines do not have to pay compensation for extraordinary circumstances outside their control, such as severe weather, air traffic control limits, or security problems. Flight records do not always say why a flight was late, so every check shows this exception, and the airline's answer to your claim decides it.
Partly, and we want to be straight with you. The US has no rule requiring airlines to pay you for arriving late. If your domestic flight ran hours behind and you still got on it, federal law entitles you to nothing beyond what the airline chooses to offer. The check covers the US refund rules: a refund if they cancelled and you turned down the new flight they offered, and a refund if the delay was 3 hours or more domestic (6 or more international) and you chose not to fly. Being bumped and bags have their own US rules, explained above, but the check does not cover them.
Under the US refund rule that came in during 2024, if an airline cancels on you and you turn down the new flight or other option it offers, it has to refund your fare automatically, back to your original payment method, without you asking. You do not have to accept a voucher. If you already took one, depending on what you agreed to, you may still be able to ask for the refund instead.
Airlines can reject a claim. Pro includes complaint letters to the government body that regulates them (the US Department of Transportation, the UK Civil Aviation Authority, the main European Union national agencies, or the Canadian Transportation Agency), which you send yourself. You can also complain to them directly, for free.
Being bumped and bag problems are handled at the airport. If you are bumped, the airline may offer a travel voucher at the gate; read what you are agreeing to before you accept anything. If your bag is late, lost, or damaged, file a mishandled baggage report before you leave the airport. The European, UK and Canadian delay claims are made after the trip.
No. The airline, flight number and date are enough for the check. Kashfetti does not ask you to upload a photo of anything.
Flight Refunds is coming soon. Kashfetti is not in the App Store or Google Play yet. Join the waitlist and the plain-English guide to airline passenger rules lands in your inbox, and you get first access when the app opens. In the meantime, start writing down flights you remember going badly.
Searching for money a state may be holding under your name, which is free. Finding class-action settlements you may qualify for and filing them yourself on the official site. Spam Fighter, for logging spam calls and texts with evidence and reporting them. Kashfetti Pro ($34.99/yr or $5.99/mo, not on sale yet) covers the paid tools across all of them.
Yes. You can cancel anytime from your account to stop future charges. If this is your first Kashfetti subscription, you can get a full refund within 30 days of your first monthly charge or 60 days of your first annual charge, unless you have sent certified mail through Kashfetti. Email hello@kashfetti.com from your account email with the subject “Refund Request”. We handle each request by hand. We do not offer prorated refunds.
One Kashfetti Pro subscription ($34.99/yr, or $5.99/mo, coming soon and not on sale yet) covers the paid tools in all four. You never need it to file a claim yourself.
